We stand behind the band
Warranty & Guarantee
1-year warranty
Every Stud Pack magnetic wristband is covered by a 1-year warranty against manufacturing defects in materials and workmanship, from the date of purchase. If the stitching, magnets, or velcro fail under normal use, we'll repair or replace it — no runaround.
Satisfaction guarantee
If the band isn't pulling its weight on your job site, reach out within 30 days for a full refund. We built this for our own wrists first; if it's not right for you, we'll make it right.
What's covered
- Magnet failure or loss of hold under normal use
- Seam, stitching, or shell defects
- Velcro that no longer holds its adjustment
What's not covered
- Normal wear, cosmetic scuffs, and fading over time
- Damage from misuse, abuse, or modification
- Lost or stolen bands
How to make a claim
Head to our contact page with your order number and a photo of the issue. We'll get you sorted fast.
